About our refurbishment services
No matter how big or small the refurbishment project you have in mind for your home or office, we know when you are so spoilt for choice, choosing the right property improvement team can be daunting. We do not just pay lip service to providing you with quality, cost efficiency and care, we live those values.
Total professionalism, for your complete reassurance
ProTech is building an enviable reputation for the quality, service and value we deliver for our customers.
- House refurbishments
- Roofing works
- Bespoke carpentry
ProTech’s management team is experienced in every kind of building refurbishment and maintenance task, in both the residential and commercial sectors. Our high-tech project management and information systems are designed to ensure we complete every task to budget and time. Our work is completed quickly and efficiently without compromising quality of workmanship.
Every member of our service delivery team has to undertake a stringent interview and assessment programme, culminating in a meeting with ProTech’s managing director. If they do not pass that challenge, they do not get to wear the ProTech uniform. Periodic reviews of engineer’s workmanship are undertaken to ensure standards are upheld.
We guarantee to work around you, not have you live around us. We will do our utmost to meet your every requirement to bring as little disruption as possible to your lifestyle.
Before Your Property Refurbishment…
Accurate estimating is a skill in itself, so we have a team of professional estimators to undertake this important task.
We will discuss your requirements in detail with you and offer experienced, creative advice regarding everything from the most cost effective methods, to the most appropriate fixtures, fittings and finishes to use.
Written and completely transparent estimates are then provided within 48 hours of our first meeting with you.
There are no hidden charges and accurate start dates and timescales are included. This enables you to make a decision and start your project without delay.
During the Refurbishment of your London Property…
We utilise the same knowledgeable, experienced staff, and apply the same level of service, no matter how large or small a project is.
You will have your own project manager who will oversee every ProTech of your job, from start to finish. And, you are free to be involved as much or as little as you wish in this process.
You can select your own materials, fixtures or fittings and we will happily work with any you do. If you would like us to source an item for you we will use our buying power to secure the most cost effective price.
You will find all of the ProTech team polite, friendly, helpful and above all professional and punctual. They respect your home, recognise that building work can be stressful and will always leave your property clean and tidy.
We utilise today’s communications technology to keep you abreast of everything from arrival times to job progress and always in the way that suits you. So if you would like text alerts or e-mail reports, please just let us know.
After Refurbishment is Finished…
Everything we do is guaranteed, with the length of the warranty varying with the task involved. This is for your peace of mind and means you can appoint us with complete confidence.
We quality review every job we undertake to ensure each was completed to the standard, budget and timescale promised. Crucially, you will only be charged for your work when you are entirely happy with it. If, for any reason, you are not delighted your job details will automatically be passed to our Customer Care Team for review and a speedy, fair resolution of any problem.
We will bring the most modern methods and materials combined with traditional craftsmanship and customer service to your home. It’s our attention to the smallest detail that helps make the bigger picture perfect for you.
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