Our News

Improving Quality Control: 2025

Posted on January 9, 2025

Improving Quality Control – At Protech Property Solutions, we pride ourselves on delivering exceptional cleaning, maintenance, and fire door inspection services to property management companies across London and the Home Counties. With over 35 years of industry experience, we have built a reputation for reliability, expertise, and professionalism. However, we believe that excellence is a journey, […]

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Commitment to Quality Control

Posted on December 6, 2024

Our Commitment to Quality Control – At Protech Property Solutions, quality is more than a goal—it is a cornerstone of our business. In every service we provide, whether communal cleaning, garden maintenance, pest control, or waste removal, we ensure consistent excellence. Our commitment to quality control is backed by internationally recognised standards, robust monitoring systems, […]

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How to Deal with Complaints

Posted on June 14, 2024

How to Deal with Complaints – At Protech Property Solutions, we understand that even with our commitment to excellence, occasional complaints are inevitable in the service industry. As a company with over thirty-five years of experience, we have honed our approach to not only address these complaints effectively but also to turn them into opportunities […]

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Enhancing Property Management Feedback

Posted on March 12, 2024

Enhancing Property Management Feedback – In the world of property management, acquiring and effectively utilising positive feedback from residents and leaseholders has become an essential practice. Mandated by the Landlord and Tenant Act of 1985, consulting with tenants or residents, either directly or through property management entities, regarding major renovations and long-term service agreements has […]

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How Complaints Enhance Service Quality

Posted on February 2, 2024

Embracing Feedback: How Complaints Enhance Service Quality at Protech Property Solutions In the fast-paced world of property management, excellence in service delivery is not just an aspiration but a necessity. At Protech Property Solutions, we understand that the cornerstone of exceptional service is not the absence of complaints, but the insightful utilisation of them. Accredited […]

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ISO 9001 – What Does it Mean & Why Does it Matter?

Posted on September 3, 2021

ISO 9001 is a Global Quality Management Standard Created Entirely with the Interests of the Customer in Mind. Protech Property Solutions are proud to have been ISO 9001 Accredited since 1995. To achieve ISO 9001 certification, Protech Property Solutions was audited against the ISO 9001 Quality Management Standard, and certified to have demonstrated robust and […]

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Choosing a facility service provider?

Posted on June 14, 2021

When companies decide to outsource parts of their non-core business such as cleaning, gardening or reactive property maintenance, the next step is choosing the right facility service provider to take over the non-core tasks. But how can companies make sure they make the right choice? A majority of the property and facility management customers we […]

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Why we think ISO 14001 is important for sustainability

Posted on May 24, 2021

How do you deal with growing environmental challenges? It’s one of the biggest questions facing the corporate world at the moment. Here at Protech we are embracing ISO 14001 to reduce waste, gain a competitive edge, and woo customers and investors. It’s a big change from “Band-Aid” environmental management, where companies just met legal standards. […]

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ISO 9001 – Why Does it Matter?

Posted on May 7, 2021

ISO 9001 is a Global Quality Management Standard created entirely with the interests of the customer in mind. To achieve ISO 9001 certification, Protech Property Solutions is audited annually against the ISO 9001 Quality Management Standard, and certified to have demonstrated robust and reliable facility service and maintenance practice that assure our services consistently deliver […]

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Facility Services: Why Focus on Quality Over Cost

Posted on April 23, 2021

Facility Services: Why Focusing on Quality Over Cost Pays For many property owners and management companies, outsourcing facility services such as cleaning, gardening, building maintenance, pest control and waste removal is a good way to reduce costs, improve the occupant experience, and free up time to focus on business growth. With cost being an important […]

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