Suffered damage to your home or business as a result of a burst pipe or water leak and need to make an insurance claim? Then speak to Protech Property Solutions for swift and effective water damage restoration and repair work.

We know how disruptive and stressful water damage or flooding can be, and understand the difficulties people encounter when dealing with insurance companies.

We’re on your side throughout the claim process

With us on your side, making an insurance claim for water damage need not be stressful.

• We deal with insurers on your behalf
• Our team of specialists ensure the claims process is swift and simple
• We restore your home to a high standard using a builder of your choice
• Our service does not cost you a penny

We’re with you every step of the way

Our experienced builders are on hand throughout the claims process to return your property to normal as quickly as possible.

1. Leak Detection (Trace and Access)

Once contacted our first task is to detect the source of the leak through our trace and access service.

Many leaks originate from pipework that is hidden and difficult to pinpoint, so we use a number of methods to accurately identify the source. Thereby allowing us to select the most effective remedial action to eliminate the problem.

Sometimes accessing the leak may mean causing further disruption to your home such as removing tiles or flooring. If this is the case we’ll make sure that insurers will cover the cost of restoring this damage before undertaking any investigative work.

2. Comprehensive Report

On completion of our trace and access survey, we prepare a comprehensive report outlining recommended remedial work and costs.

We go through this with you and the insurance Loss Adjuster in order to get the repair work agreed and completed swiftly.

3. Property Drying

Once remedial work is agreed the first task of our team of qualified engineers is to dry out your property.

Standing water is pumped out and damaged plaster removed from walls so the brickwork can dry effectively.

We then use specialist drying equipment to ensure your property is dry, mould free and ready for repair.

4. Repairs and Restoration

Only when rooms, walls, flooring and ceilings have passed our tests for dryness, hygiene and air quality do we carry out water damage repair and restoration work using our network of approved builders.

We carry out structural repairs where necessary and make good water damaged walls, plaster, paintwork, floorboards and ceilings.

For water damage insurance claims advice and help with repairs and restoration work speak to on of our friendly team on 0845 604 1288 for independent no-obligation advice.

Our Guarantee To You

We created the Protech guarantee because we want you to put your trust in our engineers. Under this minimum six month guarantee, if anything goes wrong as a direct result of the work our engineers perform in your home or business, we will return to inspect the problem. If the fault is found to be due to our engineer’s work, we’ll fix the problem with no cost to you.

For information on our flood services please visit: Flood Damage Control | Flood Damage Repair and Restoration.