5 Signs Your Block Management Cleaning Contract Needs Reviewing

Posted on October 31, 2025 in Cleaning

Block Management Cleaning – Managing residential blocks or estates comes with many responsibilities — from maintenance and safety to keeping communal areas spotless. A reliable cleaning contract is essential to maintaining your property’s value, reputation, and resident satisfaction.

However, even the best cleaning contracts can become outdated or underperform over time. If you’re noticing any of the following signs, it may be time to review — or even change — your block management cleaning provider.

Declining Standards in Communal Areas

Have you noticed dirt build-up in hallways, dusty skirting boards, or unemptied bins?
A visible decline in cleanliness is often the first red flag. Inconsistent cleaning quality, missed areas, or unpleasant odours suggest that your cleaning team may not be maintaining agreed standards — or that the contract lacks clear performance measures.

Tip: Regular site inspections and clear Service Level Agreements (SLAs) help ensure consistent results.

Increasing Complaints from Residents

When residents start to complain about dirty entrances, lifts, or bin stores, it’s a sign something’s wrong. Resident satisfaction is crucial for property managers — and cleanliness is one of the most noticeable aspects of daily living.

If you’re spending more time dealing with cleaning complaints than managing the property itself, your contract may not be delivering the support you need.

A proactive cleaning partner should resolve issues quickly and communicate clearly before problems escalate.

Lack of Flexibility or Communication

The needs of your property can change — whether it’s seasonal deep cleans, emergency call-outs, or extra sanitising during flu season. If your cleaning contractor isn’t flexible or fails to communicate effectively, they’re not supporting you as a true facilities partner.

At Protech Property Solutions, we believe in client focus — putting people and properties at the centre of everything we do. That means open communication, quick responses, and adaptable service plans.

Costs Are Rising but Value Isn’t

Are you paying more each year without seeing improvements in service?
A good cleaning contract should provide value for money, not just low cost. Transparent pricing, measurable performance, and tailored solutions all ensure you get the most from your budget.

If you’re unsure whether your current provider offers real value, request a contract review — we can benchmark your current costs and quality against industry standards.

No Regular Reviews or Quality Audits

Many contracts are set up and forgotten — until something goes wrong. Without regular reviews, performance can slip, and costs can creep up.

Professional facility support companies should schedule periodic audits, provide clear reporting, and work with you to continuously improve service delivery.

If your provider hasn’t reviewed your contract in over a year, it’s definitely time for a fresh look.

How Protech Property Solutions Can Help

With over 35 years’ experience in cleaning and property maintenance, we partner with property management companies across London and the Home Counties to deliver reliable, high-quality cleaning and maintenance services.

We provide:

• Tailored cleaning schedules to suit your property’s unique needs

• Transparent pricing and measurable service levels

• Fully trained, uniformed, and DBS-checked staff

• Regular audits and client feedback reviews

Our goal is to make your job easier, your residents happier, and your properties shine.

Ready to Review Your Block Management Cleaning Contract?

If any of these signs sound familiar, it’s time to talk.
Contact Protech Property Solutions today for a free, no-obligation cleaning contract review.

📞 Tel: 01707 644 601
📧 Email: info@protechpropertysolutions.co.uk
🌐 Website: www.protechpropertysolutions.co.uk