Posted on March 1, 2019 in General Info
Block management is known by various names in the industry; leasehold management, property management and estate management to name a few.
Page Contents
Why use a managing agent to manage your block?
Managing a block of flats requires a professional approach and the time to do it. Today’s managing agents need to have a good knowledge of landlord and tenant law, building construction, health and safety regulations, basic accounting and a range of other skills.
As a leaseholder, you should take a keen interest in how your building is being managed and who it is being managed by. A poorly managed property can have an impact on the long-term enjoyment of your home and potentially its future value.
What is leasehold?
Leasehold flats can be in purpose-built blocks, in converted houses or above commercial or retail premises.
When buying a property, a leaseholder effectively rents from the freeholder for a number of years, decades or centuries. When the freeholder grants a lease, they become a “landlord”.
The leasehold ownership of a flat usually relates to everything within the four walls of the flat, including floorboards and plaster to walls and ceiling. A garden can be included unless it is a communal garden for the building.
The structure and common parts of the building and the land it stands on are usually owned by the freeholder. The freeholder is, normally, responsible for the maintenance and repair of the building. If so, the costs for doing so are recoverable through the service charges and billed to the leaseholders.
The freeholder or resident management company usually appoint a managing agent to manage their block.
What are service charges?
Service charges are payments by the leaseholder to the landlord for all the services the landlord provides. Details of what can (and cannot) be charged by the landlord and the proportion of the charge to be paid by the individual leaseholder will all be set out in the lease.
What is block management?
Block management is the process of managing the communal areas of residential properties through the service charge. Managing a block of flats requires a professional approach, time and dedication.
Block management involves constant communication with various contractors in respect of maintenance and repairs, insurance of the building and, in some cases, provision of central heating, lifts, porterage, estate staff, lighting and cleaning of common areas.
It also requires a good understanding of legislation and leasehold matters, preparation of budgets and annual accounts, as well as routine inspections to check that the property is in good order.
A major part of a role in block management is ensuring that the landlord gets value for money for their service charge payments, and the building is maintained in accordance with the terms of the lease.
Managing agents take instructions from the landlord not the individual leaseholders. But a good managing agent will always be aware of the requirements and wishes of the flat owners. From keeping the lift working to doing the accounting; maintaining the garden to decorating the hallway the managing agent plays an important part in your life as a leaseholder and the smooth running of your building.
Whoever appoints the managing agent, as a leaseholder you pay for their services through your service charges. So it’s in your interests to have a professional and experienced agent who does the job well.
What you should expect from your managing agent
A good managing agent will be:
Knowledgeable
- Have a full understanding of the structure and meaning of leases
- Have thorough knowledge of relevant Landlord and Tenant legislation
- Help you understand your rights and obligations
Professional
- Committed to best practice
- Committed to good customer service
- Comply with relevant standards and codes of practice
- Operate an independent complaints procedure
- Be subject to external scrutiny
Transparent
- Able to provide full accounting facilities for budgeting, service charge and year-end accounting and give you access to them
- Able to support you and your fellow leaseholders in ensuring that service charge money is spent wisely
- Open about connections with other service providers and about commissions
We provide managing agents with the complete property care package from communal cleaning and garden maintenance to building maintenance and waste removal.
If you live in a block of flats and require an experienced maintenance contractor for your block please give us a call on 0845 604 1288.
Categories
- Building Maintenance
- Cleaning
- Electrical
- Gardening
- General Info
- Our Service
- Pest
- Security
- Uncategorized
- Waste Solutions
Archive
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- August 2023
- April 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
- October 2014
- May 2013
- April 2013
- November 2011
- September 2011
- June 2011
- January 2011
- December 2010
- November 2010