Coronavirus cleaning guidelines

Posted on March 19, 2020 in Cleaning

Coronavirus cleaning guidelines
These coronavirus cleaning guidelines are designed to help reduce the risk of spread of the novel coronavirus (COVID-19) from contact with contaminated surfaces.

We recommend people adopt enhanced cleaning processes during this coronavirus outbreak, as it is recognised that good housekeeping procedures will help reduce the risk of coronavirus transmission.

  • Property managers should discuss these guidelines with their cleaning contractors and company employees (as applicable) and ensure that they are immediately implemented.
  • It is also recommended that property managers periodically observe the actual cleaning process to ensure proper implementation.
  • Of primary concern for cleaning and disinfection, property managers need to be aware of the occupancies and surfaces where frequent human contact might provide a reservoir for COVID-19. While each facility and operation will be different, the following areas should receive focused attention:
  • Areas of human congregation (including, but not limited to reception areas, communal hallways, communal lounges, offices etc.)
  • Hygiene facilities (including, but not limited to, lavatories/toilets, shower rooms, hand- washing stations)
  • Dispensaries (including, but not limited to, medical and first aid stations, emergency shower and eyewash stations)

Frequently touched surfaces for coronavirus cleaning:

  • Doorknobs and door handles
  • Light switches and dimmer switches
  • Staircase handrails
  • Computer monitors, keyboards, mice
  • Desktops and all work surfaces
  • Tablets and laptops
  • Telephone equipment
  • All chair rests and arms
  • Canteen tables and chairs, crockery, trays and cutlery
  • Sinks, taps and kitchen areas
  • Toilets, including all surfaces
  • Water fountains and drinks dispensers and vending machines
  • Lifts and their doors and buttons.

Coronavirus cleaning frequency

The areas highlighted above should be cleaned at least daily and you should use a commercial disinfecting wipe, detergent with water, or commercial anti-microbial products.

The general guideline is that the more people who contact surfaces, the more frequently that surface should be cleaned.

  • Cleaning staff should be responsible for regular cleaning of common areas frequented by employees or residents.
  • Provide disposable wipes or other cleaning products so that commonly used surfaces can be wiped down by employees before each use.

Personal protective equipment recommendations:

  • Safety glasses with side shields and gloves (non-latex)
  • Dispose of gloves after cleaning and wash hand with soap and water for at least 20 seconds


For general precautionary cleaning, detergent and water are adequate. Many general household products contain the appropriate concentrations of active ingredients (AIs) for disinfection of areas that are very likely to be contaminated with COVID-19 virus.

In addition to the use of cleaning agents, other treatments effective against known coronaviruses include steam and heat treatment. As the COVID-19 virus is new, no study has been published on the virus. This assessment is thus based on published scientific studies on coronaviruses, a group to which the COVID-19 virus belongs.

Guidelines for disinfection for known or suspected cases of COVID-19

These following guidelines are designed for the disinfection of areas that have been frequented by an individual with a known or suspected case of COVID-19. These guidelines are separate from the enhanced routine cleaning guidelines outlined above and will not be used by sites unless they have a known or suspected case of COVID-19.

As part of your preparedness efforts, all property managers should immediately contact their cleaning services provider to confirm whether they have the capability to clean according to these guidelines. Confirming this information now will help you ensure that proper disinfection can begin as soon as possible should any of your sites experience suspected or confirmed case of COVID-19.

In the absence of specific guidance from the World Health Organisation, cleaning contractors should be prepared to follow the European Union guidance contained in the Interim guidance for environmental cleaning in non-healthcare facilities exposed to SARS-CoV-2 (February 18, 2020) until further notice.

The survival time for COVID-19 is not known for certain, so it is best to assume that the virus can survive on surfaces of different materials for at least 2 to 3 days, and possibly longer. Where there is reason to suspect that surfaces may have been contaminated with COVID-19, the surfaces should be sanitised. If the potentially contaminated surface is covered with a textile, it may be necessary to launder the material at the warmest temperatures recommended for the material with a laundry detergent and bleach.

Disinfectants should be prepared and applied in accordance with the manufacturer’s recommendations. Ensure that appropriate contact time is given before rinsing or removing the disinfectant. Please see the Disinfectants section below or refer to the European guidance referenced below for recommendations on disinfectants that can be used.

Important points to note when using disinfectants:

  • Check the labels and use according to instructions, and be aware of the potential hazard of each product
  • Avoid contact with eye and skin when handling cleaning products
  • Comply with all warnings and precautions for use
  • Do not mix different cleaning products
  • Use in a well-ventilated area

For disinfection of highly contaminated surfaces or material, avoid the use of spray, and allow appropriate contact time needed for disinfection prior to rinsing or removing the product from the treated surface (refer to product instruction)

Specific work instructions with respect to disinfection (in addition to the European guidance)

  • Cleaning staff should wear disposable gloves, disposable long-sleeved gowns, eye goggles or a face shield, and a disposable respirator or equivalent during the cleaning
  • Gloves should be removed and discarded if they become soiled or damaged, and a new pair worn
  • Disinfection can be limited to specific locations within the facility where the infected person spent time or was likely to have contacted surfaces (i.e., not just passing through such as an entrance vestibule)
  • Active ingredients and their effective concentrations listed below have been shown to be effective against known coronaviruses. In addition to the use of cleaning agents, other treatments effective against known coronavirus include steam and heat treatment. All disinfectants should be used according to the manufacturer’s instructions.
  • Soak cloths, mops, etc. with disinfectant or bleach solution and avoid spray applications which may create splashes and further spread the virus
    Wipe table tops, desks, benches or other horizontal surfaces with human contact with disinfectant or the prepared bleach solution at the beginning and again at the end of the cleaning
  • Where possible, seal off areas where the confirmed case has visited until all cleaning and disinfection of the contaminated surfaces has been completed
  • Remove curtains, fabrics, quilts, pillows and cushions for washing, preferably using the hot water cycle. Alternatively, you may choose to simply dispose of these items.
  • For hot-water laundry cycles, wash with detergent or disinfectant in water at 70ºC for at least 25 minutes. If low-temperature (i.e., less than 70ºC) laundry cycles are used, choose a chemical that is suitable for low-temperature washing when used at the proper concentration.
  • Arrange for a cleaning contractor to properly disinfect any carpets that have been used by any person who has been confirmed to have COVID-19
    Floors and hard surfaces should be cleaned using a disinfectant selected from the list below or contained in the European guidance
  • Disinfect non-porous cleaning equipment by soaking in disinfectant or bleach solution. Disinfect equipment used in one room, before using for other rooms. If possible, keep the disinfecting equipment separated from other routine equipment.
  • Double-bag all materials for disposal (including rags, respirators, disposable gowns and gloves) and seal with a cable tie. Wear a new pair of gloves for handling the bag.
  • Waste should be disposed of upon completion of the disinfection work in accordance with local or country regulations for the disposal of biohazardous waste.

Disinfectants for coronavirus cleaning

Many general household products contain the appropriate concentrations of active ingredients for disinfection of areas that are likely to be contaminated with COVID-19.

In addition to the use of cleaning agents, other treatments effective against known coronaviruses include steam and heat treatment.

For more information or assistance please call 0845 604 1288 and speak with one of our friendly team or visit Specialist Disinfection Cleaning Services.

Coronavirus Cleaning Guidelines

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