Why Value over Price is Important

Posted on June 14, 2018 in General Info

Consider Value over Price

One of the first things anyone does when they compare services is look at the difference in price.

Nobody likes to pay more than they need to and this can motivate people to scour the marketplace for a service that’s just cheaper.

But this probably isn’t the best strategy as price tells only one part of the story. Instead of paying something that costs you the least in the short run, consider purchasing a service that provides you with the most value.

Here are five reasons why value is more important for clients than price alone:

1. Improved Customer Service

When going through the buying process for a service it’s imperative to look at the entire offering.

Often your experience with customer service is just as important as the main service contract. For example, when looking at new facility service providers, will their customer service department help you in an efficient and timely fashion? By going just on price may save you money in the short term it may result in a huge headache and dissatisfaction down the road. Looking for the most value helps you find the company that will make your life the easiest. We believe great customer care is worth paying a little extra for and the value over price is a long term investment.

2. Higher Quality

It’s no secret that services with more value are also higher quality.

High quality services are supplied by contractors using better equipment, materials, plus they have bespoke service specifications which are designed to be sustainable.

While it may seem convenient to skimp on quality for a quick solution, the long-term costs suggest otherwise.

3. More Trust

Companies that create superior value have the advantage of greater consumer trust. Everybody likes familiarity and picking a brand that has a history and tradition of value allows the mind to be put at ease.

Consumers depend on these companies for their quality and believe that they will come through time and time again. In today’s economy there are so many different service providers or products to choose from and finding a brand that is known for creating value can help you continue to rely on them in the future.

4. Better Features

Besides superior quality, services or products with more value offer better features.

These may be small additions to the specification but simply make the user experience much more enjoyable. On the flip side, many cheaper products or services are only able to achieve such low prices by cutting features, even ones that are expected by customers. Think of the controversial airline Ryanair. The only reason they’ve been able to provide such low fares is by cutting services.

Unlike most airlines, passengers have to pay for snacks, carry ons, seat reservations and even infants. Making buying decisions based on value allows you to get the minimal features you expect and the additional features that will exceed your expectations.

5. Better Investment

With limited resources everyone wants to make the most of their money. The right service provider will be able to provide you with a bespoke service specification tailored to your properties unique requirements, which will take into account the maintenance of expensive assets.

As an example carpets and hard flooring are necessary, but costly investments. To improve the lifespan of your assets, and save money long-term, regular maintenance and high quality cleaning is essential.

For information on how Protech can add value over price please call 0845 604 188 or visit Fifteen Benefits Protech Provide.