Our response to the COVID-19 outbreak

Posted on April 20, 2020 in General Info


Coronavirus (COVID-19) has been classified by the World Health Organisation as a pandemic. A pandemic is a worldwide spread of a new disease. It is having a significant effect on how people go about their daily lives and how businesses remain operational.

Protech Property Solutions (Protech) takes its responsibility to maintain the performance and continuity of our customers’ operations very seriously. To do so, we are undertaking a series of measures to protect our people so that they in turn, can protect our customers’ people, and keep their businesses running smoothly.

In line with our risk assessment procedures, we will assess and mitigate risk to individuals, and to co-ordinate and respond to disruption if it occurs.

We will take the responsible for ensuring all necessary precautions are communicated and undertaken to safeguard anyone and everyone in Protech and the customers that we serve.

The COVID-19 pandemic is a significant challenge but together, we are rising to it and will undoubtedly overcome.

Our commitment to customers

Our senior management from our Cleaning, Building Maintenance and Facility operations, along with our internal infrastructure and operations teams will be working together to assess and mitigate the risks associated with the COVID-19 outbreak and formulate contingencies to keep our customers running.

For instance, our specialist cleaning operation including disinfection cleaning solutions are undertaking measures to ensure the safety of the people that pass through the buildings we maintain every single day.

While the circumstances around the COVID-19 outbreak are constantly changing, our resolve and commitment remains unchanged. We will always use all our knowledge, experience and resources to maximise safety and minimise disruption for our customers. We will maintain constant communication, provide the latest advice and remain vigilant and agile in our response to the COVID-19 outbreak.

If you have any concerns about COVID-19 and how Protech is working to mitigate its effects, please don’t hesitate to contact us on 0845 604 1288 or email wecare@protechpropertysolutions.co.uk.

Safeguarding colleagues

Protech is a leading facilities management services provider. We provide a vast breadth of services to property management companies, but we cannot do so without our people. Their safety is paramount.

An enormous amount has already been done to ensure the safety of colleagues and to enable us to continue to support our clients and their workplaces at this challenging time. We are in constant communication with each other and have so far:

  • Instructed those who can work from home to do so.
  • Providing PPE.
  • As new information is known about COVID-19 senior management is reviewing procedures and issues new guidance and updates.
  • Keeping in regular contact with our people during this outbreak.

About COVID-19 and what you can do to help

COVID-19 is a new strain within a large family of viruses named Coronavirus. Signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death.

It is vital to take precautions to not only avoid infection, but to avoid passing the infection on to other people.

Wash your hands often, especially after travel, and for at least 20 seconds at a time. Ordinary soap will cleanse perfectly well – you don’t need to use hand sanitiser unless soap is unavailable.

  • Cover your mouth and nose with a tissue or use the crook of your elbow if you cough or sneeze.
  • Put used tissues straight into the bin and again, wash your hands.
  • Avoid touching your face, nose or mouth.
  • Avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing.

If you start showing the symptoms yourself, it is important you remove and isolate yourself from contact with others as soon as possible. Even if your symptoms are mild you should remain in isolation.

If your symptoms worsen, such that you are having difficulty breathing for instance, you should contact 111 immediately.

For information on our COVID-19 cleaning guidelines visit Protech Conronavirus Cleaning Guidelines.